Sample shipped, buyer silent: which logistics and on-site cells to open before you chase

Bottom line:

The sample already left and they do not write back. This week face four cells: the waybill on the forwarder or carrier page, the signed-for cell, whether the on-site sample thread wrote the number back, and whether the piece that left is the frozen specification. How-to-sell writes reply-soon as an interaction suggestion — see How to start selling. That page does not prove you must chase on the signed-for day, and it does not lock a chase count.
The response lesson writes a reply within 24 hours as part of response rate and stars — see Inquiry Quick Response Rate. The lesson is inquiry response. It does not prove a signed-for sample produces a second mail, and it does not lock a review rate.
This page is not how to write a sample policy, and not a silent inquiry letter. Membership wired to ALIBABA.COM HONG KONG LIMITED buys showcases, not a waybill lookup. This page is not legal or tax advice. Conditions follow the pages that opened on 2026-10-09.

A Polish buyer’s WhatsApp original: “Sample left your plant Monday. Tracking not in the thread. Do not ask me if I like it. First show the AWB. HK invoice OK.” Sales sent a “our sample service is excellent” poster, a draft that pasted a neighbour ticket’s waybill into this thread, and a Gentle follow up asking for bulk. The buyer asked again: which 20oz does this number face? Sales wrote “logistics shows delivered.” The signed-for cell was still empty.

Operations wanted a review blast. The forwarder said the number in their system was enough. Finance wanted a “sample activation fee” in the unit price. Membership wired to ALIBABA.COM HONG KONG LIMITED does not buy a signed-for cell, and it does not buy an official sample-chase count.

Who does what. Merchandising opens the forwarder or carrier query page and faces this sample’s number. Sales opens the same on-site thread and checks whether the number was written back. The floor confirms the piece that left is the frozen 20oz, not a neighbour SKU. The store lead checks whether the response cell is already green while the waybill still lives on WeChat. An importer who does not write back does not owe you a review. Corpable Marketing Limited is a Hong Kong Alibaba.com service provider, not a carrier. If fees and freeze are not yet written, see sample policy. A silent inquiry letter is silent after reply. Air or sea is sample by air or by sea. Read the waybill and the on-site cells below. Do not read how to write a policy. Do not read seven review chases.

Which logistics page makes the waybill face this on-site sample

Open the query page the forwarder or carrier gave you. Do not open the blast box first. The page must show a number, a hand-over date, and a destination. Copy the number into this sample thread. A number that lives only in the forwarder system, with no line on site, is treated as no notice.

In My Alibaba message centre, open the thread that closed this sample. Do not start a welcome. If detail holds a logistics or order link, face this piece. If there is no link, write in this reply box: AWB / tracking, the hand-over day, which 20oz version. A number written on a neighbour thread is a missing piece.

How-to-sell puts posting, talk, and Trade Assurance on one page — see above. That page does not audit your waybill, and it does not prove writing the number produces a reply. The response lesson is PXNF1OO2. The lesson does not write the waybill into response.

Sales treats a WeChat screenshot from the forwarder as notice. A screenshot not stapled into this thread is empty later in an order clip. You may add “please see the same thread on site.” The number still returns to the thread.

Who faces the number. Merchandising faces the carrier page. Sales faces the thread. Two people do not each write a different number. File names hold the sample ID and the date. Finance does not look for a “sample certification fee” on the carrier page. There is no such row.

If the inquiry only says “where is my sample,” ask for a sample ID or inquiry number. No number, no piece. WhatsApp said Tracking not in the thread: write the number first. Do not ask whether they like it.

A Hong Kong sample invoice does not make a Hong Kong title appear on the carrier page. Letterhead is document titles. The carrier reads consignee and piece count on the waybill, not the membership receipt.

Stop: chasing a review before the carrier query page is open. Stop: pasting a neighbour ticket’s number into this thread. A neighbour is another capacity. Treat a paste as the wrong piece. They signed for 30oz and the thread writes 20oz: the later bulk order cracks first.

Air and express are not the same query page. Merchandising opens the house used on this hand-over. A different house will not match the number: treat as missing. This page does not invent an official transit day. In transit or delivered follows the words on that page this week.

Membership still goes to ALIBABA.COM HONG KONG LIMITED. The receipt does not prove this piece left.

Forwarder back office, carrier site, and the on-site logistics link are three pages. Do not treat them as one. Merchandising opens the house used on this hand-over: express on that carrier’s site, air on the AWB query, a forwarder’s own link on the link they sent. Copy number, hand-over day, destination into this thread. If the three numbers disagree, stop the chase. Merchandising asks the forwarder which number is real. Do not paste a neighbour DHL number into this SF query. A number that does not face the piece is missing.

My Alibaba left “Messages” opens this thread. If the top holds an order or sample ID, face this piece. No ID, only chat: first line of the reply box writes tracking / AWB, hand-over day, which 20oz. A line under another welcome in “all messages” is missing. Sales often forwards the forwarder’s WeChat shot into a group. A group is not this thread. A later order or dispute clip reads this thread, not the group. Off-site may add “please see the same thread.” The number still returns here.

File names hold sample ID plus date, not “logistics shot 1.” In two weeks no one opens whose number. A sub-account saved the number and the main account does not see it on this thread: paste the same sentence again. A PDF that lives only on a personal drive is empty after someone leaves. Who faces the number: merchandising on the carrier page, sales on the thread. The store lead checks the first line holds a number. Finance does not look for a “sample certification fee” or a “logistics activation fee.” Those rows do not exist. How-to-sell does not audit the waybill. The response lesson does not write the waybill into response. Green response and no number on this thread is no notice.

If they only ask on WhatsApp where the sample is, ask for a sample ID or inquiry number and write the same sentence back here. No number, no piece. Do not write “already shipped.” Those two words do not face 20oz. Air and express are not the same query page. A different house that does not match the number: stop. This page does not invent an official transit day. In transit or delivered follows the words on that page, not a spoken “it should have arrived.”

What the signed-for cell wrote, who signed, on which day

Scroll the carrier query to signed-for or delivered. The cell must show a state, a date, and a name if there is one. Still in transit: treat as in transit. Do not ask “how do you like it.” Delivered with an empty date: write “handed over, day not locked,” and ask whether they have the piece. Do not ask a bulk quantity.

If the name is a front desk or a neighbour, write one line: the query page shows delivered on which day, please confirm you have the 20oz sample. Do not write “you signed and approved the specification.” Approved is not a signed-for cell.

How-to-sell does not audit the signed-for cell. This page does not invent an official “review within three days of delivery.” If no current rule page locks it, do not write three days into the unit price.

Sales treats a spoken “it should be there” as signed-for. Spoken does not face the query page. Stop: writing delivered on site while the query page is still in transit.

Who reads signed-for. Merchandising reads the query page. Sales writes the date back on this thread. The store lead checks the thread date and the query date are the same day. If they disagree, fix the thread first. Do not chase.

If the carrier page holds a photo, staple it into this sample clip. No photo: keep the state screen. A plant-door photo does not replace signed-for. A door photo does not prove destination.

They say not received and the query page says delivered: write the date and the number, ask them to check the physical signed-for point. Do not start with fraud. Face the cell. If the cell does not face, merchandising goes back to the forwarder. Do not invent a story in the group.

Stop: chasing a good review while signed-for is empty. Stop: writing delivered as “the buyer confirmed the specification.” Confirmation is their on-site words, not a logistics state.

If the destination needs a tax number to deliver and the query page sits in customs, treat as in transit plus one line: do you need a tax number. Do not chase bulk at this step. How duties split is a logistics page. This page does not open official duty rates.

Proof of delivery is often the last row of the trail, not the big Delivered word at the top. The top word is sometimes the forwarder’s own state and not the same day as the carrier. Merchandising opens both pages. Dates that disagree: write “two pages, day not locked,” ask whether they have the piece, and do not write approved specification.

The signed-by cell is often a surname, a desk, a neighbour, or blank. A surname that faces the inquiry contact: delivered on which day, please confirm you have the 20oz. A desk or neighbour: the same question, not approval. Blank: “handed over, signer not locked.” Sales treats a spoken “the warehouse took it” as signed-for. Spoken does not face the query page. Stop: writing delivered on site while the page is in transit. Stop: a plant-door photo as signed-for. A door photo does not prove destination.

If the carrier page holds a photo, staple it with the waybill number and the date in the file name. No photo: keep the state screen. They say not received and the page says delivered: write the date and the number. Do not start with fraud. Face the cell. If the cell does not face, merchandising asks the forwarder. Do not invent “maybe stolen” in the group. How-to-sell does not audit this cell. This page does not invent a three-day official review. If no current rule page locks it, do not write three days into the unit price or the chase sentence.

Who reads signed-for: merchandising on the query page, sales writing the date back, the store lead checking the two dates. If they disagree, fix the thread first. Customs hold: in transit, one line on a tax number or a paper, no review chase, no bulk chase. Membership still goes to ALIBABA.COM HONG KONG LIMITED. The receipt does not turn the signed-for cell green.

Which sentences are still empty on the on-site sample thread

Open this thread from the top: frozen specification, sample fee or credit, who pays freight, waybill number, hand-over day, signed-for day. Whichever sentence is missing, write that one first. A welcome and a plant history fill none of them.

A waybill that lives only on the forwarder’s WeChat is a missing waybill on this thread. Sales only asking like it? on WhatsApp is missing notice. The original said Do not ask me if I like it. First show the AWB: write the AWB first.

The response lesson writes a 24-hour inquiry reply as response. The day you handed the sample over you may already have replied. Green is response, not waybill written. Green and still silent: face the waybill cell.

A sub-account wrote the number and the main account cannot see it: treat as missing. Paste the same sentence on this thread. A line that lives only on a personal WeChat is empty later in an order clip.

Who fills the sentence. Sales writes. Merchandising faces the number. The store lead checks this thread holds a waybill and a specification line. Finance does not look for an activation fee on the thread.

If the source is RFQ, the sample sentence still returns to the RFQ or the thread it became. A showcase welcome does not fill it. How to write the RFQ first screen is RFQ first screen. That is another page. It does not replace this waybill.

Stop: blasting a review template while cells are empty. A faster template still leaves the waybill empty. How-to-sell’s reply-soon is the answer sentence, not a faster copy of the same review chase.

Attach one page: the waybill PDF or the query screenshot. A fifty-page album as the attachment is treated as no attachment. A certificate pile on a sample thread is how the buyer treats the waybill as unseen.

From the top, tap with a finger: frozen specification, fee or credit, who pays freight, waybill, hand-over day, signed-for day. Fill the empty row. A welcome, a plant history, a fair wall, a Gold badge fill no row. Sales often writes “our sample service is excellent.” Six rows stay empty. The original said First show the AWB: write the AWB. Do not ask like it.

A waybill only on the forwarder’s WeChat is missing on this thread. Like it? only on WhatsApp is missing notice. A sub-account wrote the number and the main account cannot see it: paste the same sentence. A line only on a personal WeChat is empty later. Source on RFQ: the sample sentence returns to the RFQ or the thread it became, not a showcase welcome. The RFQ first-screen page does not replace this waybill.

Twenty-four hours on the response lesson is inquiry response. Green the day you handed over is response, not waybill written. Green and still silent: face the waybill cell. Do not click send again to keep it green. How-to-sell’s reply-soon is the answer sentence, not a faster review template. Who fills: sales writes, merchandising faces the number, the store lead checks waybill and specification. Finance does not look for an activation fee. There is no site-wide official sample-review fee.

The attachment cell holds one page: waybill PDF or query shot. A second page, if required, is the outgoing specification facing the freeze. Stop at a third. A plant-wide certificate pack, an album, a company profile: the buyer treats the waybill as unseen. If an auto-reply already sent a welcome, the fill sentence does not start with another welcome. It starts with the waybill. A welcome counts as response. It does not count as notice of the number.

Whether the piece that left is the version the inquiry froze

Before the floor door, face the version frozen in the inquiry: colour, capacity, material, lid or not. A 20oz blue that left against a 20oz silver freeze is the wrong piece. Silence is often an open box that does not face, not a lack of warmth.

How to write a freeze is the sample-policy page. This page only checks whether the outgoing piece and the freeze are the same row. Spoken “almost the same” does not fill a freeze.

Do not borrow a neighbour sample at the door. A borrow is two specifications. The query page signed for the neighbour and this thread still writes this SKU: the chase sentence cracks first.

Who faces the version. The floor faces the piece. Sales faces the freeze sentence. Merchandising faces the outgoing record. Three rows that disagree: do not chase. Write on this thread: shipped 20oz blue, your freeze was 20oz silver, please confirm which to keep.

If the sample must carry a food-contact scope page, staple the page that faces this model, not a plant-wide pack. A plant-wide pack does not face 20oz.

Stop: chasing “please place the bulk order” while the version does not face. Bulk opened on the wrong version empties a later Trade Assurance clip. How to staple that clip is the first Trade Assurance clip. That is another page.

How to write a lead-time promise is lead-time promise. The sample hand-over day is not the bulk lead time. Do not write the sample arrival day as bulk lead time in the chase sentence.

The English name on a Hong Kong invoice is not a specification. Specification sits in the freeze sentence and the outgoing piece. Origin is China goods are not Hong Kong origin.

Outgoing record, freeze sentence, and the first line of this thread are three rows. Do not treat them as one. The floor faces the piece: colour, capacity, material, lid, scale or not. Sales faces the freeze: which version the buyer locked in writing. Merchandising faces the outgoing record: who packed which day, which version on the carton. Three rows that disagree: do not chase. Write shipped 20oz blue, your freeze was 20oz silver. Spoken “almost” does not fill a freeze.

Do not borrow a neighbour at the door. A borrow is two specifications. Signed-for on the neighbour and this thread still on this SKU: the chase cracks. How to write a freeze is the policy page. This page only checks the outgoing piece against the freeze. A food-contact page, if required, faces this model, not a plant-wide pack. Stop: chasing bulk while the version does not face. Bulk on the wrong version empties a later Trade Assurance clip. That clip is another page.

Lead-time writing is the lead-time page. The sample hand-over day is not bulk lead time. Do not write sample arrival as bulk lead time. The English name on a Hong Kong invoice is not a specification and not origin. Origin is the China-goods page. Who faces the version: floor, sales, merchandising. The store lead checks the three dates. If they disagree, stop the chase and fix this thread. Finance does not add a “specification upgrade fee” to the unit price. There is no such row.

If they write received, wrong colour, this page stops the review chase and moves to a specification miss: which version left, which was frozen, who pays freight on the next piece. Do not ask like it again. Whether the wrong piece returns follows the sample policy you froze. This page does not invent an official return day. No written freeze: write the freeze first, then talk about the next piece.

Which one sentence to add before you chase, and which box sends it

Chase only after the four cells face. The chase sentence fills the empty one, or asks one question. Sentence one repeats the waybill and the specification. Sentence two asks: have you received the 20oz sample dated which day. No third sentence of plant history. No fourth sentence of best price.

Send from this detail’s reply box. Do not tick this row in the blast box. A blast is another letter. The buyer treats the waybill as unseen.

Follow the language of the original lines. English back in English. Do not mix Chinese and English and attach a Chinese company profile.

If an auto-reply already sent a welcome, the chase does not start with another welcome. It starts with the waybill. A welcome counts as response. It does not count as notice of the number.

How-to-sell writes reply soon. Soon is the waybill and the specification, not a faster review template. The response lesson does not prove a review chase raises stars.

Who sends. The salesperson on this thread. The store lead checks the sent letter sits on this thread. Two sub-accounts each sending one letter is two sets of numbers. Stop: sending at once.

Finance does not add a “copywriting optimisation fee” to the unit price. There is no site-wide official sample-chase price. Membership still goes to ALIBABA.COM HONG KONG LIMITED. It does not buy a second mail.

If they write “received, will test,” this page stops the chase. The test window follows the days you froze. If you cannot lock it in writing, ask them to give a date in writing. Do not change the greeting every day to ask like it.

Corpable Marketing Limited can sit with you on which cell is empty. We do not write the chase. We do not guarantee a review.

Open the reply box only after the four cells face. Two sentences at most. First repeats waybill and specification. Second asks one question: have you received the 20oz sample dated which day. No third of plant history, no fourth of best price, no fifth of “we also make 30oz.” Send from this detail’s reply box, not the blast box, not a welcome in the shortcut library. A blast is another letter. The buyer treats the waybill as unseen.

Follow the original language. English back in English. Do not mix and attach a Chinese profile. If a welcome already went, start with the waybill. How-to-sell’s reply-soon is the waybill and the specification, not a faster review template. The response lesson does not prove a review chase raises stars. Who sends: the salesperson on this thread. The store lead checks this thread. Two sub-accounts at once: two sets of numbers. Stop: sending together.

Finance does not add a “copywriting optimisation fee.” There is no site-wide official chase price. Membership still goes to ALIBABA.COM HONG KONG LIMITED. It does not buy a second mail. Received, will test: stop. The test window follows the days you froze; if you cannot lock it, ask for a written date. Do not change the greeting every day. A new greeting is not a waybill.

Off-site may add “please see the same thread.” The number still returns here. Do not chase only on WhatsApp with the site empty. A later order clip reads the site. Corpable does not write the chase and does not guarantee a review. An advisor can sit with you on which cell is empty. Empty: fill the cell first. Do not chase first.

Which day you stop chasing, and how the record stays

After the chase sentence, wait one working window. The window follows the buyer’s time zone, not a group message that says “must be seven letters.” Silent inside the window: stop. One more short question is allowed: did you receive the 20oz / waybill number. Silent again: close this sample follow-up. Keep the record.

Closing is not deleting the thread. If the same mailbox returns for bulk, open the old thread and the waybill. Do not treat them as a new buyer and send the album again.

Still in transit: the window follows in transit. Do not chase a review as if it “must already be signed.” Delivered, window closed, still silent: stop. Do not click send again to keep response green.

If they write price too high and still give no target, move to the quote close on the inquiries-without-orders page. Do not keep chasing the sample here. If they never found you and the sample was a random tap, return to the three search cells — see no search exposure.

As of 2026-10-09, how-to-sell and the response lesson that opened are used only to say what reply-soon and response time each prove and what they do not prove. A redesigned page follows its then-current text. This page is not legal or tax advice.

Who: merchandising faces the carrier page, sales faces the thread, the floor faces the frozen specification, the store lead spot-checks the four cells. How: face the waybill, read signed-for, fill the empty sentence, stop after one window. Why: silence is often a waybill or specification that does not face, not too few review chases. Corpable Marketing Limited can sit with you on the cells. We do not chase for you. We do not guarantee a review.

Who must not keep going after the stop: the ads account must not add budget for this thread; finance must not add an “unanswered-sample activation fee” to the unit price; the owner must not demand a new greeting every day. A new greeting is not a waybill. Membership wired to ALIBABA.COM HONG KONG LIMITED does not turn the signed-for cell green.

The clip keeps four screens: the carrier query, the signed-for state, this thread with the waybill written, the outgoing specification facing the freeze. Missing one, next week no one knows which piece left. Handover on exit writes the waybill and who may send a chase. No list: a new salesperson does not chase and does not paste a neighbour number.

If the query page dies or the carrier changes the link, the replacement is only the then-current query screen or a PDF already stapled. Do not hand-write “I remember it was signed.” Remember does not face a waybill. This page does not invent a signed-for official day, a review rate, or a sample-chase conversion rate.

After send, read the time at the top right of this thread. Wait one working window in the buyer’s country. No new reply: stop. One short question is allowed: 20oz / waybill. Silent again: close the follow-up. Close is not a delete. Later bulk from the same mailbox opens the old thread. Still in transit: the window follows in transit. Delivered, window closed: stop. Do not click send to keep response green.

Price too high and no target: the inquiries-without-orders page. A random tap from a buyer who never found you: the no-exposure page. As of 2026-10-09, how-to-sell and the response lesson that opened say what reply-soon and response time prove and what they do not. A redesigned page follows its then-current text. This page is not legal or tax advice.

Who must not keep going: ads must not add budget; finance must not add an unanswered-sample activation fee; the owner must not demand a new greeting every day. A new greeting is not a waybill. Membership wired to ALIBABA.COM HONG KONG LIMITED does not turn signed-for green. The clip keeps four screens. Missing one, next week no one knows which piece left. Exit handover writes the waybill and who may send. No list: a new salesperson does not chase and does not paste a neighbour number.

Who: merchandising, sales, floor, store lead. How: waybill, signed-for, empty sentence, one window, stop. Why: silence is often a miss, not too few chases. Corpable Marketing Limited can sit with you on the cells. We do not chase. We do not guarantee a review. This page does not invent a signed-for official day, a review rate, or a chase conversion rate.

Questions teams actually ask

Can the sample-policy page be this ticket’s chase steps after the parcel left?

No. That page is how to write fees, a frozen specification, and stop-loss. This page is goods already in transit or signed for, and the other side does not write back. Face the waybill and the on-site cells, then decide which one sentence to send.

Can the silent-after-reply page be the steps after a sample shipped?

No. That page is the inquiry letter. This page is a sample already handed to a carrier. The thread may be the same; the cells are not: here you open the waybill and signed-for first, then whether the thread wrote the number back.

How-to-sell says reply soon. Must we chase the day the parcel shows delivered?

How-to-sell writes reply-soon as an interaction suggestion. That page does not prove you must chase on the signed-for day, and it does not lock a site-wide sample-chase count. If the signed-for cell is empty, do not chase a review.

Carrier page says delivered. Do we still write one line on site?

Yes. A later order or dispute reads the on-site record. A number that lives only in the forwarder’s back office, with no line on site, is treated as no notice. You may add one line off-site. The waybill still returns to this thread.

If the chase is still silent, how many mails?

This page gives a field check, one chase sentence, and one working window. Window closed and still silent: stop. There is no official “must chase seven times” number.

Can Corpable look up the waybill or guarantee a sample review?

We cannot look it up for you and we cannot guarantee a review. Corpable Marketing Limited is a Hong Kong Alibaba.com service provider, not a carrier and not the message centre. An advisor can sit with you on which cell is empty. Membership still goes to ALIBABA.COM HONG KONG LIMITED.