Build an Inquiry Reply 4-Factors Accio Skill: Templates, Upload & Testing (2026)

Core Principle: This guide walks you through reading, customizing, uploading, and testing the real production skill package inquiry-reply-four-factors. The 4 factors are: Intended Use-case, Quantity & MOQ, Target Budget Band, and Certifications. The Skill enforces a strict 4-section output (Confirmed Facts, Gap Questions, English Draft, Seller Checklist) and requires human approval before dispatch.

1. Why Start with the Inquiry 4-Factors Skill

The most common flaw in B2B export sales is not language fluency, but incomplete qualification. Buyers ask half a question, and sales reps respond with vague promises, unknown MOQs, unstated certifications, and arbitrary pricing. As AI purchasing agents and semantic search tools proliferate on Alibaba.com and Accio, ambiguous replies are instantly filtered out by buyer algorithms.

Packaging the 4 factors into an Accio Work Skill does not replace your sales team; it guarantees that every draft passes through the exact same qualification grid before sending. If you have not created an Accio Skill yet, read K01: What is an Accio Skill first.

2. Download & Open inquiry-reply-four-factors

3. Anatomy of SKILL.md: When / Hard Rules / Workflow

Open SKILL.md in any code editor. Notice how the rules strictly prevent hallucination while enforcing qualification:

---
name: inquiry-reply-four-factors
description: >-
  Use when drafting or reviewing Alibaba.com / Accio inquiry or RFQ replies.
  Forces answers covering use-case, quantity/MOQ, budget or target price band,
  and certification/compliance — then outputs a reply draft the human must approve
  before sending.
---

# Inquiry Reply 4-Factors Skill

## When
Use when buyer inquiries lack critical fields, or when sales reps risk missing qualification factors.

## Hard rules
- Never invent prices, lead times, stock levels, or certificate numbers.
- If data is missing, list it under 'Questions to confirm' instead of guessing.
- Human approval is strictly required before transmission; this Skill generates drafts only.
- Direct all payment discussions to Trade Assurance or designated contract accounts.

## Workflow
1. Extract from inquiry: product, specs, quantity, destination, timeline, certifications, target price.
2. Cross-check against the 4 factors: Use-case, MOQ, Budget Band, Certifications.
3. Generate structured response:
   - Confirmed facts
   - Questions to confirm (numbered, max 6)
   - English draft (short, TradeManager-ready sentences)
   - Seller internal checklist
4. Accio buyer compatibility: prioritize verifiable specifications (materials, tolerances, certifications).

4. The 4-Factor Gap Checklist & Output Template

5. Upload, Agent Binding & Prompt Execution

1. Package the folder containing SKILL.md into a ZIP file without root nesting;
2. Navigate to Capabilities → Skills in Accio Work and upload the archive;
3. Bind the Skill to your designated Export Sales / Inquiry Assistant Agent;
4. Execute with prompt: "Review this buyer inquiry using inquiry-reply-four-factors. Check for gaps in use-case, MOQ, budget, certifications. Draft English reply. Do not send.";
5. Verify the 4-part output format, approve pricing and delivery with management, then paste into TradeManager.

6. Hands-on Inquiry Test Scenarios (Copy-paste)

Hi, we saw your LED desk lamp on Alibaba.
Please send best price and details. Need for office project.
Ship to Germany. Thanks.

A compliant draft extracts Germany and office lighting, but flags gaps: lamp color temperature, input voltage, power rating, sample vs bulk volume, target price, and required CE/GS test reports. It strictly avoids offering an unauthorized price or promising an imaginary 2-week delivery date.

7. Human Approval Safeguards & Red Lines

Implement three gates in your enterprise SOP: ① Agent outputs go to a shared internal review draft buffer; ② Senior sales managers spot-check high-value inquiries; ③ Inquiries strictly route payments through Alibaba Trade Assurance or formal bank accounts, barring private personal wallets.

8. Coordinating with Listing / Logistics Skills

• Vague product specs in inquiries → Run K03 Listing Structured Self-Check to optimize front-end storefront listings;
• Buyer requests DDP / import tariffs → Escalate to K04 HS & Logistics Quote Skill rather than guessing duty rates;
• General sales communication → Coordinate with standard trade negotiation playbooks.

9. Common Pitfalls & Pre-Launch Acceptance

10. Mapping Corporate Standards into Skill Fields

Tailor the generic SKILL.md template with your organization's exact rules. Maintain an internal spreadsheet with columns: Field Name, Permitted Statements, Forbidden Statements, Default English Confirmation, Default Chinese Translation, and Approving Authority. For example: Lead Time must state "Production ready XX days after deposit confirmation (subject to factory scheduling)", forbidding absolute promises.

11. English Draft Phrase Library for Output Templates

Opening acknowledgement: "Thank you for your inquiry regarding [product model]. We have reviewed your initial specifications as outlined below."

Gap clarification questions: "Could you please confirm the intended application environment? What is your initial trial volume and target MOQ? What target price range (FOB or landed) are you working with? Which market certifications are mandatory for customs clearance?"

12. Week 1 Management Dashboard & Metrics

During the initial rollout week, track four daily KPIs: total inquiries processed via Skill, percentage requiring pricing corrections, zero unauthorized transmissions, and buyer response rates to gap questions. Conduct a 20-minute weekly review to refine SKILL.md rules.

13. Compliance Phrases: Fees, Accounts & Fair Dealing

Strictly bar membership advisory fees and third-party bank accounts from inquiry drafts. Never disparage competing vendors or disclose confidential client information. Professional restraint builds lasting international buyer trust.

14. Frequently Asked Questions (FAQ)